We will gladly (1) Exchange merchandise, (2) Provide in-store credit, (3) offer a refund. Any of these options are only valid within 10 days of the purchase. Merchandise must be: Un-worn and unaltered, accompanied with the receipt, and must have all original tags attached.
All sales on bridal gowns, suits, and clearance items are final.
We unfortunately do not rent any of our dresses. However, we do have a large selection of affordable dresses, as well as a clearance rack. These gowns may end up being less money and less stress than renting a wedding dress.
While we do not offer in house alterations on wedding dresses, we do give you a list of seamstresses in the area that are highly qualified to help you alter your dress in the way you would like it to be.
Because the seamstresses we recommend do not work for us directly we can not give you an exact quote of what your alterations will cost. It depends a lot on what you need done. Most of the seamstresses we recommend charge around $25 an hour. We always recommend messaging a few different people on the list to see who can do the alterations you need within your budget.
If I need time to think about a dress, can I put it on hold? circleoflove_dvnl3k2020-03-20T04:46:12+00:00
Yes! We totally understand that sometimes you need a night to think on it. You can put a dress on hold for $30. It is a 48-hour hold. That money will go towards the dress if you decide to get the dress. If not, the $30 hold in non-refundable.
Yes! All we require for the dress to be yours in an $100 down payment on the dress. Then monthly payments after that. We usually like the dress to be paid off within three months of the first initial payment.
Do you sell dress off the rack or do we have to order?circleoflove_dvnl3k2020-03-20T04:49:34+00:00
If the dress is in stock it takes 1-2 weeks. If the dress is not in stock ordering can take up to 12-14 weeks. There is also the option to pay a rush fee that usually pushed the ship date up 2-4 weeks. If you are thinking about ordering, your consultant will be sure to inform you if the ship dates and if there would be enough time to get it in and do alterations before your big day!
If you purchase your wedding dress at Circle of Love, we will include a free dress bag. We will also do a free steam and bustle on your wedding dress before the wedding and after alterations. We will look over the dress and make sure it is in pristine condition for your wedding day. Lastly, if you purchase your wedding dress here, we offer a deal on our men’s suit package. As well as groomsman attire.
All our consultants are specially trained in the bridal industry. They know every detail about our gowns, vendors, timelines and can give advice for what is and isn’t possible for alterations. They are also there to help choose the dresses that will best fit your style and your budget. They will be there with you every step throughout your appointment to ensure that you are having an enjoyable experience and to help you find the dress of your dreams.
We can comfortably accommodate 3-4 guests. If you plan on bringing more, we can always add more chairs so they can also enjoy the experience. Please let us know beforehand if you plan on bringing more than 5 people so we can plan accordingly.
We understand that it can be difficult to find accommodations for little ones. We discourage bringing them to your bridal appointment as they can get easily distracted or be distracting to you and the bridal party. But of course, we don’t want to leave anyone out! If it works best to bring them, just be aware of what they are doing as there is a lot of expensive merchandise in our store.
All our wedding dresses can be found on our website. You can also find some styles on Pinterest that you love. Always keep an open mind and know that you may end up loving a dress that you would have never expected to love!
What if you don’t have my size in the color I want? circleoflove_dvnl3k2020-03-20T05:05:21+00:00